Benedict Ezeh
Administrator & Owner
Over five years in administration and five in IT and DevOps, now turned toward disability support. He runs operations, holds the compliance line, and answers the phone himself.
The Glorious health family
Our Team
The people who show up. Consistency is our whole model — the same trained, background-checked faces, week after week.
- Home
- Our Team
Consistency you can rely on
Turnover is the industry’s problem. It isn’t going to be yours.
With our highly skilled and committed team, we provide reliable, consistent care — minimizing the turnover challenges that are so often seen in the industry.
Care only works when trust has time to build. A rotating cast of strangers cannot learn someone’s routines, read their signals, or notice the small change that means something is wrong. So we deliberately stay small, we pay attention to how our staff are treated, and we protect the client–caregiver match once it is working.
- Background-checked and reference-verified before day one
- Trained on person-centered practice, not just task lists
- Supervised, supported and given a real escalation path
- Matched to clients deliberately — never assigned at random
Ownership
Meet the owners
Glorious Care is family-run. Benedict and Agatha Ezeh set the standard for how every client is treated — and both stay personally reachable to the families we serve.
Agatha Ezeh
Chief Operations & Co‑Owner
A registered nurse who came up through frontline care as a CNA. She sets the operational standards that keep every visit safe, documented and dignified.
The wider team
Who else you will meet
Behind the owners is a deliberately small team of trained specialists. Open any card to see what that role covers and which services it supports.
Care Coordination
Scheduling & Case Liaison
Builds the plan, keeps case managers informed and makes sure the right caregiver is in the right home.
Direct Support Professionals
In-home Caregivers
The heart of Glorious Care. Trained, patient, and in it for the right reasons — they are the reason families stay.
Behavioral Support
Behavioral Specialists
Build individualized strategies with the family, then coach everyone around the client to use them consistently.
Respite & Companion Care
Relief for Family Caregivers
Steps in so a family caregiver can rest, work or travel — trained on the same care plan, held to the same standards.
Compliance & Quality
BDDS Standards
Keeps documentation, training records and accreditation requirements airtight so families never have to chase paperwork.
Community & Family Liaison
Support Beyond the Home
Connects clients to employment, activities and community life — and keeps families genuinely in the loop.
Careers
Come do work that matters
We hire for character first and train hard on the rest. If you are patient, dependable and genuinely want people to have better days, we want to hear from you.
Glorious Care is growing, and we are deliberate about who joins. Every hire changes what a client’s week feels like.
- Direct Support Professionals (DSP)
- Home health aides and companion caregivers
- Behavioral support staff
- Care coordination and scheduling
Reach the team
Talk to us directly
Care for Humanity
Meet the people who’d be caring for you
Book a free consultation and see for yourself. No obligation, no pressure.
Ownership
Benedict Ezeh
Administrator & Owner
Professional insight
I am a dedicated professional with a unique blend of expertise in administration, technology and disability support services. With over five years of administration and driving businesses to successful heights, as well as over five years of IT and DevOps experience and hands-on practice in leadership and management, I bring efficiency, structure and innovation to every project I undertake. My journey has evolved from working in technology and organizational management to serving directly in the disability care field, where I discovered my true passion — helping individuals with developmental and intellectual disabilities achieve independence, dignity and inclusion.
Driven by compassion and a belief in Care for Humanity, I transitioned into disability support to align my professional skills with my personal calling. Today, as Administrator and Owner of Glorious Care LLC, I lead with a vision to combine structured administration, compassionate service and person-centered care to enrich the lives of those we serve.
Beyond professional achievements, my greatest interest lies in building supportive communities where every individual, regardless of ability, is empowered to thrive.
Experience
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2025 – Present
Administrator / Owner — Glorious Care LLC
Leads and manages all operations of Glorious Care LLC, an accredited provider. Oversees disability support services, ensures compliance with state standards, and provides strategic direction for person-centered care.
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2025
Disability Support Specialist — Mercy Homecare
Supported individuals with developmental and intellectual disabilities in daily living, skill-building and community integration. Ensured compliance with required guidelines while fostering independence and dignity.
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2022 – 2025
DevOps Engineer — Ping Identity
Managed global CI/CD pipelines, cloud deployments and Kubernetes environments. Drove automation, monitoring and process improvements across distributed teams.
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2021 – 2022
DevOps Specialist — Ping Identity
Delivered large-scale product upgrades and deployments using Docker, Kubernetes and Helm. Implemented best practices for high-availability systems.
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2019 – 2021
DevOps Consultant — Hadroite Engineering Ltd.
Migrated legacy applications to AWS Cloud and built CI/CD pipelines. Implemented DevOps practices across enterprise infrastructure.
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2013 – 2018
Head of Category, Home, Appliances & Sports — Jumia Nigeria
Directed category strategy and vendor relations. Negotiated supplier contracts, set pricing strategies and developed products with vendors. Managed category staff, trained junior buyers and led cross-functional meetings, overseeing inventory management, market analysis and competitor tracking.
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2012 – 2013
Purchasing Manager — Konga Online Shopping Ltd
Led procurement and supplier management to achieve cost savings and efficiency. Identified, evaluated and onboarded qualified suppliers, negotiated contracts and implemented competitive sourcing strategies while ensuring product quality, timely delivery and ethical sourcing.
Ownership
Agatha Ezeh
Chief Operations & Co‑Owner
Professional insight
With a strong background in healthcare, leadership and community service, I bring both professional expertise and personal passion to my role as Chief Operations and Co-Owner of Glorious Care LLC. My journey reflects a lifelong dedication to caring for others, from years of hands-on experience as a Certified Nursing Assistant and Registered Nurse to administrative leadership in healthcare and education.
I have successfully led teams, managed operations and built programs that prioritize dignity, inclusion and empowerment for individuals with developmental and intellectual disabilities. My accomplishments span from healthcare leadership to educational initiatives, all centered on creating safe, supportive environments where people thrive.
Beyond professional commitments, I am deeply devoted to advocacy for people with disabilities and believe in fostering opportunities for independence, growth and meaningful community integration. This passion drives my leadership at Glorious Care and guides every decision I make.
Journey to her current role
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Healthcare leadership
CNA to Registered Nurse — Chalet Rehabilitation & Healthcare Center
Progressed from frontline care as a CNA to Registered Nurse, providing direct support and clinical care to residents with developmental disabilities.
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Administrative leadership
Proprietress — Perpetual Care Schools
Built a foundation for inclusive education and child development.
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Hospitality & management
Supervisory roles — hotels and service organizations
Developed the organizational and leadership skills that now underpin day-to-day operations.
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Community care advocate
Chief Operations & Co‑Owner — Glorious Care LLC
These experiences naturally evolved into the creation of Glorious Care LLC, combining professional healthcare expertise with a mission-driven vision to deliver high-quality disability support services, paying extreme attention to standards.
The wider team
Care Coordination
Scheduling & Case Liaison
Care coordination is the desk everything routes through — the first consultation, the written plan, the paperwork a case manager needs, and the match between a client and the caregiver who will be in their home each week.
What the role covers
- Runs the free consultation and turns it into a written, person-centered care plan
- Matches each client to a caregiver deliberately, then protects that match
- Keeps the schedule covered, including planned leave and short-notice changes
- Acts as the single point of contact for case managers and discharge planners
- Reviews and revises the plan with the family as needs change
The wider team
Direct Support Professionals
In-home Caregivers
DSPs are the people actually in the home. They deliver most of what Glorious Care does day to day, which is why we hire for character first and train hard on everything else.
What the role covers
- Personal care, mobility support and help around the home
- Medication reminders, and watching for the small changes worth escalating
- Building daily-living skills at the client’s own pace, never on our schedule
- Companionship, conversation and getting out into the community
- Background-checked, trained on person-centered practice, and supervised
Services this supports
Adult Health Care, Guided Independence, and Assisted Learning to New Life Phases.
The wider team
Behavioral Support
Behavioral Specialists
Behavioral support starts with understanding what a behavior is communicating, then building a strategy everyone around the person can actually use — consistently, on a difficult day as well as an easy one.
What the role covers
- Individualized behavioral strategies built with the client and their family
- Coaching for family members and caregivers so support stays consistent
- De-escalation and crisis planning written down before it is needed
- Support that follows the person outside the home — work, school and community
- Regular review as circumstances and needs change
Services this supports
Behavioral Support and Behavioral Support Beyond Home.
The wider team
Respite & Companion Care
Relief for Family Caregivers
Family caregivers need time off, and taking it should not mean worrying about who is filling in. Respite covers a few hours or a longer stretch, with someone briefed on the same care plan.
What the role covers
- Planned respite so families can rest, work or travel
- Cover at short notice when something comes up
- The same care plan, the same documentation and the same standards as a regular visit
- Companionship, conversation and activities the client genuinely enjoys
- A proper handover in both directions, so nothing gets lost
Services this supports
Respite & Companion Care.
The wider team
Compliance & Quality
BDDS Standards
Accreditation is not paperwork for its own sake. It is the reason a family can trust what happens in the hours when nobody is watching.
What the role covers
- Maintains accreditation through Indiana’s Bureau of Developmental Disabilities Services
- Keeps background checks, reference verification and training records current
- Documents care plans and reviews them with families and case managers
- Runs incident reporting and maintains a clear escalation path
- Provides documentation on request — and a straight answer when something goes wrong
The wider team
Community & Family Liaison
Support Beyond the Home
Care that stops at the front door is only half the job. This role connects clients to work, activities and community life — and keeps families genuinely informed rather than only contacted when something goes wrong.
What the role covers
- Connections to employment, volunteering and community activities
- Support at appointments and in new or unfamiliar settings
- Transport and planning so getting out becomes routine, not an event
- Regular, honest updates to families
- Advocacy with schools, employers and community organizations
Services this supports
Guided Independence, Behavioral Support Beyond Home, and Assisted Learning to New Life Phases.